#18 Web based apps.
Had a quick look at this, but don't need to do much about this. Have been using Google docs for a host of things. Have set up on-line booking spread sheets for use by staff in stead of A4 photocopied sheets - working well, also have done quite a bit with google docs and set up a Group site for people I shared my last holiday with so we can communicate and share photos. Feel very comfortable with all this...